‘The name behind the brand design’ sums up BizPrint’s reputation in Papua New Guinea’s (PNG) relatively fresh-faced printing industry.
Launched in October 2010, BizPrint is a proud Remington Group company – one that is growing more diverse and versatile by the day.
“A creative vision 15 or so years ago has evolved into what we are today – a multifaceted printing business and marketing provider,” BizPrint executive general manager Bryan William Wareing said.
In a relatively short amount of time, BizPrint’s laser-focused dedication to all things printing now sees it offering a smorgasbord of products.
“We offer digital and offset printing, corporate posters, pull-up banners, merchandise cards, business cards, and receipt books, to name a few,” Wareing said.
“We’re now getting into marketing also, where we can produce sublimated T shirts, drink bottles, and key chains. We’re proud to be a 100-per-cent locally-owned PNG business.”
In just over a decade, from its headquarters in Konedobu, Port Moresby, BizPrint has grown exponentially.
From completing small, one-off contracts to working with PNG government departments and multi-national mining companies, the printing company now boasts a wide array of clients, making business, as Wareing describes, “really fluid”.
“We started off providing school exercise books, which then got us into tendering for government contracts with stationary supplies,” he said.
“We are constantly evolving where we are now taking on all kinds of different job requests to meet the needs of PNG businesses.”
Understanding PNG’s diverse cultural landscape enables Wareing and the BizPrint team to easily navigate a broad mix of client needs.
The company’s grassroots knowledge and appreciation of its country has resulted in the printer thinking outside the box when handling mining companies’ print requests.
“What sets PNG apart from anywhere else in the world is its diversity,” Wareing said. “PNG has 800 different languages, so the mechanism of work is not the same as other countries. You have to be able to navigate that diversity.”
To best support the PNG mining industry, BizPrint looked at its core business and came up with a simple, yet ingenious solution – clear and concise visual signage.
“English could be a person’s third language, so there can be confusion when communicating,” Wareing said. “Visual signs are therefore critical.”
Recognising that imagery is a universal language, BizPrint is increasing its presence in the niche visual signage market, creating reflective road signs, traffic signs, safety notices and more for the mining, construction and allied industries.
Mine signage includes basic English text, but the main focus is the visual graphic, “so anyone can look at it and understand it”, Wareing said.
Another factor BizPrint must contend with is the lack of communication available on many remote PNG mine sites, resulting in Wareing and his team taking a broad-brush approach to their clients’ needs. This means creating hard copies of documentation.
“PNG mine sites don’t always have mobile and digital coverage, meaning connection is not always available,” Wareing said. “This makes physical documentation critical, which is where we fit in.
“We can provide mining clients with visual signage, task books, procedure books, receipt books, tracking containers and return sheets for logistics.”
BizPrint’s connection with the mining fraternity is benefited by the company’s team of on-site graphic designers enabling regular client interactions and relationship building.
“We often have customers involved in the conception of signage and artwork,” Wareing said. “We have clients sit with our designers to explain their vision, and we make something up in real time, which can then be immediately adjusted to the client’s needs.”
This sees BizPrint develop strong partnerships with its clients.
“It allows us to understand the needs of our clients’ businesses, and once we’ve established that connection with them, we can give them proper advice on what will work,” Wareing said.
“Some clients might not initially understand the concept they want, but once we’ve developed that trust and relationship, then we can give the most tailored advice.”
BizPrint’s customer focus extends to the company’s turnaround times, where its Port Moresby facility is able to ramp up to a 23-hour-a-day production cycle for larger client jobs.
Wareing cites a recent UNICEF contract as an example of BizPrint’s round-the-clock work, where the company produced 176,000 copies of a book requiring the printing and collation of about 700,000 sheets.
“If we need to run an extra shift for a few days, our staff are very happy to do that,” Wareing said. “We do it all in-house, we’ve got stapling machines and stitching machines, and we do perfect binding – we do the little things well. Our success is our ability to work to a deadline, and be flexible, no matter the scale and size of the job.”
For Wareing, a recent printing and logistics contract for a 50th anniversary in the military industry, as well as several regional conferences and trade shows, stand out as jobs where BizPrint’s complete arsenal of production skills have come to the fore.
It was also official print partner of the PNG Industrial and Mining Resources Exhibition and Conference, held in Port Moresby from July 2–3 this year.
That event brought together key industry stakeholders from PNG and Australia to drive business in the industrial, mining, and resources sectors.
As a PNG-owned and -operated printing company, BizPrint hasn’t forgotten its roots, happily promoting and sponsoring local Indigenous cultural festivals, such as the Hiri Moale Festival.
“Hiri Moale is a cultural celebration for Indigenous landowners, and a pageant for young ladies in the region to have a voice and be heard,” Wareing said.
“It’s nice to be reciprocal, and it gives us an opportunity to help young women become strong and be confident. It’s circular; they give back to us and we give back to them. That’s how it should be.
“It’s the Melanesian way.”
